Why do chargebacks occur?

There are a few reasons why a buyer would request a chargeback:

1. An unauthorised payment was made with the buyer's card
2. The buyer didn't receive the item that was paid for
3. There were errors in processing the transaction
4. The item does not match its description

The maximum time a buyer has to file a chargeback with their credit card company is typically 120 days after the expected delivery of the agreed goods or services. Certain exceptions may apply.

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